staying at L'Autre vie

At L'Autre Vie we aim to make your stay, and that of all our guests, as enjoyable and relaxed as possible, so to help us fulfil that promise we ask that you understand some simple house rules.
Room selection: At L'Autre Vie we have two Get Comfy rooms, two Stretch Out rooms, and one Do it in Style room, where one Stretch Out and the Do it in Style are are up a flight of stairs. If you have any issues with accessibility please let us know in advance, so that we can ensure you are booked in to a ground floor.

Occupancy: All of our rooms are booked on the basis of double occupancy unless otherwise specified in the confirmation.  Additional guests will not otherwise be permitted in your room (including babies and children) without prior acknowledgement by us, and the relevant price supplement applied.

Check-in is from 3pm until 7pm, but if you expect to arrive outside of these hours please let us know in advance.
Check-out is by 11am, where late check-out may be possible upon request (for an additional fee).

Smoking: All of our rooms and indoor areas are non-smoking, however smoking is permitted in the gardens away from the main house.  If a guest is found to be smoking in their room, a cleaning fee of 100 euros will be automatically charged to the credit card held to secure your reservation.

Animals: No pets are allowed at L'Autre Vie, so unfortunately your furry friends won't be able to join you on your wine tasting getaway

Payment: At the end of your stay you will be presented with a full invoice for payment, but if for whatever reason full payment is not received, we reserve the right to charge any unpaid amount to the credit card held to secure your reservation.

General Cancellation Policy

Although nothing will be charged to your card prior to your stay, the following cancellation fees will apply and be charged to your card in the event of cancellation by you, the guest, under any circumstances. If you don't want to be exposed to the risk of loss in the event of cancellation, it's a good idea to check your travel insurance policy.

60 days or more prior to check-in: No cancellation charges will apply;
30-59 days prior to check-in: A cancellation charge of 30% of your total booking will apply;
14-29 days prior to check-in: A cancellation charge of 60% of your total booking will apply;
Less than 14 days prior to check-in: A cancellation charge of 100% of your total booking will apply.

This policy applies to bookings of one room only, so for bookings in a group of 2 or more rooms please refer to the "Group Cancellation Policy".

group cancellation policy

For reservations of two rooms or more the credit card supplied at the time of booking will purely be held to guarantee your reservation, where the following cancellation charges will apply in the event of cancellation under any circumstances by you, the guest. If you don't want to be exposed to the risk of loss in the event of cancellation, it's a good idea to check your travel insurance policy.

90 days or more prior to check-in: No cancellation charges will apply;
60-89 days prior to check-in: A cancellation charge of 30% of your total booking will apply;
30-59 days prior to check-in: A cancellation charge of 60% of your total booking will apply;
Less than 30 days prior to check-in: A cancellation charge of 100% of your total booking will apply.

other things

Damages: The cost to clean, repair, or replace the property and contents at L’Autre Vie as a result of damages beyond normal wear and tear for individual or group bookings, for example, broken appliances or stained and unrecoverable linen, will be charged directly to the credit card held to secure your booking. 

Force Majeure: In the unlikely event that we at L'Autre Vie have to cancel your booking for reasons out of our control (eg. house fire or some other catastrophic event!), you would be informed as soon as possible, and no cancellation charges would apply regardless of the time period.  While we would do our very best to find suitable alternative accommodation for you, unfortunately this can't be guaranteed.